Combining the power of technology, bringing consumers into the new digital era
Service provided: creating chatbot to support customer service of VinSmart Business Demand: Support in solving business situations relating to smartphones or TV such as: Warranty points Price of replacement components User manual guide Receive and respond to complaints relating to hardware and software errors Integration: Facebook & Website of VinSmart
Manage customers easily and quickly with AI Camera System at Vincom Times City Shopping Mall
Scale Total area of Vincom Times City: 200.000m2 Average No. of Visitors 126.000 visitors/day Project Detail Supplied Service & Product Visitors Counting & Analyzing system at Vincom: Total visitors at different areas Identify & measure the number of old/new visitors Determine peak time frame of specific areas. Determine the number of customers at each area…
How smart camera assists business efficiency promotion
Based on artificial intelligence, VisionAI smart cameras can analyze face attributes from ages, genders, emotions to accessories. This is truly the technology solution that helps businesses optimize image dataset and provides the basis for business decisions. According to reports from MarketsandMarkets, the global image data analytics market size will reach $6.51 billion by 2022, with…
VinOCR supports electronic know your customer, ensuring safety during Covid-19 pandemic
With an accuracy of 96% and processing speed less than 1 second, VinOCR is being applied in solving problems related to remote customer identification. It is especially helpful during the Covid-19 pandemic as reducing social exposure, also maintaining and improving business efficiency and user experience. KYC (Know your Customers) is the process by which businesses,…
Breakthrough customer service with VinBase Chatbot
Developed from natural language processing technology, VinBase Chatbot is capable of processing more than 10,000 requests simultaneously, with a response speed of 0.1 seconds, improving user experience and innovating customer service. According to Salesforce, 69% of customers prefer chatbot as it provides faster speed when connecting and interacting with businesses. The report of the MIT…
VinDr AI to diagnose serious illness at early stage
As an artificial intelligent system combining the power of leading medical intellectuals and hundreds of thousands of medical images to complete five diagnostic modules, VinDr can now effectively support doctors in the diagnosis, detection and localization of various lesions on the lung, liver, breast, and spine. VinDr takes only a few seconds for each scan…
What is chatbot? Here is all you need to know
Do you know that chatbot is currently one of the most efficient tools to finalize purchase orders and optimize customer service? However, not everyone understands about chatbots and the most prevalent types of chatbots, as well as how to use them as efficiently as possible. This article serves to provide readers with some basic information…
AI chatbot is so much more than a traditional one and here are the reasons
Chatbot is a modern technology widely used by numerous enterprises today to support them to carry out conversations automatically with its fast response speed and accurate information provided to users. However, due to the diversity of languages, chatbots sometimes provide inappropriate answers or even cannot make a reply. Along with the development of the digital…
Virtual assistant: A breakthrough in customer experience
“Virtual assistant” is a term whose prominence has increased significantly in recent times, as it has been integrated into many smart devices like smartphones, smart TVs, cars, etc. A virtual assistant is a product of the combination between artificial intelligence (AI) and machine learning (ML) models and algorithms. Virtual assistants are developed to assist users…
VinDr PACS – Comprehensive solution for smart medical image management
Integrating all RIS/PACS/Cloud with computer-aided diagnosis (CAD) technology in one product, VinDr PACS is a smart medical image management solution developed by VinBigData Joint Stock Company. Many domestic clinics and hospitals are still using the old plastic film printing system for the Electronic Medical Record (EMR). Accordingly, X-ray, computed tomography and magnetic resonance imaging cases…
AI chatbot is so much more than a traditional one and here are the reasons
Chatbot is a modern technology widely used by numerous enterprises today to support them to carry out conversations automatically with its fast response speed and accurate information provided to users. However, due to the diversity of languages, chatbots sometimes provide inappropriate answers or even cannot make a reply. Along with the development of the digital…
How smart camera assists business efficiency promotion
Based on artificial intelligence, VisionAI smart cameras can analyze face attributes from ages, genders, emotions to accessories. This is truly the technology solution that helps businesses optimize image dataset and provides the basis for business decisions. According to reports from MarketsandMarkets, the global image data analytics market size will reach $6.51 billion by 2022, with…
VinOCR supports electronic know your customer, ensuring safety during Covid-19 pandemic
With an accuracy of 96% and processing speed less than 1 second, VinOCR is being applied in solving problems related to remote customer identification. It is especially helpful during the Covid-19 pandemic as reducing social exposure, also maintaining and improving business efficiency and user experience. KYC (Know your Customers) is the process by which businesses,…
VinDr AI to diagnose serious illness at early stage
As an artificial intelligent system combining the power of leading medical intellectuals and hundreds of thousands of medical images to complete five diagnostic modules, VinDr can now effectively support doctors in the diagnosis, detection and localization of various lesions on the lung, liver, breast, and spine. VinDr takes only a few seconds for each scan…
What is chatbot? Here is all you need to know
Do you know that chatbot is currently one of the most efficient tools to finalize purchase orders and optimize customer service? However, not everyone understands about chatbots and the most prevalent types of chatbots, as well as how to use them as efficiently as possible. This article serves to provide readers with some basic information…
Breakthrough customer service with VinBase Chatbot
Developed from natural language processing technology, VinBase Chatbot is capable of processing more than 10,000 requests simultaneously, with a response speed of 0.1 seconds, improving user experience and innovating customer service. According to Salesforce, 69% of customers prefer chatbot as it provides faster speed when connecting and interacting with businesses. The report of the MIT…
VinDr PACS – Comprehensive solution for smart medical image management
Integrating all RIS/PACS/Cloud with computer-aided diagnosis (CAD) technology in one product, VinDr PACS is a smart medical image management solution developed by VinBigData Joint Stock Company. Many domestic clinics and hospitals are still using the old plastic film printing system for the Electronic Medical Record (EMR). Accordingly, X-ray, computed tomography and magnetic resonance imaging cases…
Virtual assistant: A breakthrough in customer experience
“Virtual assistant” is a term whose prominence has increased significantly in recent times, as it has been integrated into many smart devices like smartphones, smart TVs, cars, etc. A virtual assistant is a product of the combination between artificial intelligence (AI) and machine learning (ML) models and algorithms. Virtual assistants are developed to assist users…
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