AI Callbot Lado Taxi (ViVoice)
By applying ViVoice, Lado Taxi’s call center is capable of supporting many business situations without human intervention such as booking a car, canceling a car, changing trip information, etc. The solution also allows businesses to listen to detailed call history interactions between agents and customers to improve service quality.
AI Callbot provides customer care services for Phu Tho General Hospital
VinBigdata, in collaboration with the Phu Tho Department of Health, has implemented the AI Callbot (Smart Medical Assistant) project within the healthcare system to alleviate the workload of medical staff and enhance the quality of healthcare services for residents in Phu Tho Province. Key Features: Expertise: Deep understanding of the Vietnamese language and regional dialects….
AI BOT ACB (ViChat)
Application of AI Chatbot to Support Customer Services at Asia Commercial Joint Stock Bank Services including: Providing support to answer business situations Registering accounts online e-KYC Small talk Contacting the call center’s hotline
Gen AI Chatbot Vinpearl (ViChat)
By applying ViChat in providing information about travel and resort services, Vinpearl has brought positive experiences to customers at every touchpoint, not only at spacious luxury resort facilities but also during the online consultation, demonstrating Vinpearl’s dedication and professionalism. Providing information about tourist destinations and services of Vinpearl such as: Destination Information Booking Providing information…
Virtual Assistant to Support Business Registration (ViGPT Enterprise Version)
VinBigdata has developed and integrated a Virtual Assistant applying Gen AI for the National Business Registration Portal, Department of Business Registration Management (Ministry of Planning and Investment).
Gen AI Chatbot Vietjet Air (ViChat)
AI CHATBOT VIETJET EXTERNAL Amy, the next-Gen AI assistant, redefines customer care for Vietjet Air with seamless Vietnameses and English support. Travel Information Pre-flight Services Premium Services Travel Guide Vietjet Information Frequently Asked Questions Integrated Channels: Website Mobile App Fanpage AI RECRUITMENT CHATBOT Vietjeter – A Gen AI-powered recruitment chatbot designed to revolutionize recruitment efficiency,…
The comprehensive Vietnamese virtual assistant on VinFast’s electric car
ViVi virtual assistant, integrated with generative AI, is an intelligent voice control system developed by VinBigdata (Vingroup Group). It utilizes advanced global technologies such as generative artificial intelligence (GenAI), big data analytics, and natural language processing. With a team of world-renowned professors, PhDs, and technology experts, the ViVi virtual assistant excels in local language…
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