The comprehensive Vietnamese virtual assistant on VinFast’s electric car

Voice assistant ViVi is an intelligent voice control system developed by VinBigData (Vingroup), applying cutting-edge technologies such as artificial intelligence (AI), big data analysis, natural language processing, etc.

ViVi has an outstanding advantage of native language, with the ability to recognize Vietnamese with 98% accuracy (for common words) and understand the multi-regional Vietnamese language in many different contexts, thus assisting drivers in performing a variety of hands-free tasks on the go.

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  • Automotive

  • ViVi

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To enhance the experience of consulting services in hospitality with Vinpearl

By integrating VinBot in consulting and sales process on the website and other digital media channels, Vinpearl’s 5-star service is confirmed at every touch point with customers, not only at spacious luxury resorts but also during online consultations.

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  • Hospitality

  • VinBot

Combining the power of technology, bringing consumers into the new digital era

The combination of VinSmart and VinBigdata’s technology power in customer service has brought a bold digital-era experience to customers by using a smart, flexible and always-ready VinBot.

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  • Retail

  • VinBot

Vinmec – More passionate customer service with VinBot

By applying VinBot in solving business situations, Vinmec brings positive experiences to customers at every touchpoint, proving their dedication and professionalism.

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  • Healthcare

  • VinBot

CLIENTS & PARTNERS

vinocr tích hợp trên cihms

To enhance the experience of consulting services in hospitality with Vinpearl

Service provided: Support consulting and sales process on VinPearl’s websites and other channels for customer interaction Business Demand: Increase customer experience on online channels Prioritize sales process automation Reduce work for customer service staff. Integration: Website/Facebook/Zalo with more than 6 languages Integrate with other systems of VinPearl CRM/Service Booking/Survey/Promotion/Hotel Management/etc.

Download free: A clinical validation of an AI system for chest diagnosis

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