VinBigdata, in collaboration with the Phu Tho Department of Health, has implemented the AI Callbot (Smart Medical Assistant) project within the healthcare system to alleviate the workload of medical staff and enhance the quality of healthcare services for residents in Phu Tho Province.
Key Features:
- Expertise: Deep understanding of the Vietnamese language and regional dialects.
- Inbound: Assists patients in scheduling appointments with doctors.
- Outbound: Sends appointment reminders, follow-up notifications, and conducts patient satisfaction surveys.
- Deployed across 5 hospitals in Phu Tho Province
