By applying ViChat in providing information about travel and resort services, Vinpearl has brought positive experiences to customers at every touchpoint, not only at spacious luxury resort facilities but also during the online consultation, demonstrating Vinpearl’s dedication and professionalism.
Providing information about tourist destinations and services of Vinpearl such as:
- Destination Information
- Booking
- Providing information on service packages and promotions
- Receiving and responding to customer complaints
Integrated Channels:
- Fanpage
- Zalo
- Website
