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AI BOT ACB (ViChat)

Customer
Industry
BFSI
Deployment time
Product/Service
ViChat, ViGPT, Vinbase

Project Description

Application of AI Chatbot to Support Customer Services at Asia Commercial Joint Stock Bank

Services including:

Providing support to answer business situations
Registering accounts online
e-KYC
Small talk
Contacting the call center’s hotline

Application technology

Result

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