VBD 
Voice technology is changing the way people connect with the world and perform many tasks in life. From looking up information, booking a consultation, paying for products and services or starting a car and home appliances, it’s all done by just a natural conversation between humans and machines.
Around the world, many businesses have begun to promote the implementation of voice technology to optimize the customer journey, build competitive advantages, and improve business and operational efficiency. Not only is it quick and convenient, natural interaction through voice is said to be the key to personalizing customer service and fostering a strong connection between the brand and the public.
Facing the trend of “no touch”, is the Vietnamese market ready to take a shortcut to catch up with the development momentum of world technology? What are the industries that are predicted to become the “golden land” for voice technology? What do Vietnamese businesses need to do to effectively deploy voice technology and win the digital transformation race? All will be answered in the book “Voice Technology: Unlocking the Potential for Vietnamese Businesses”
