Smart surveillance camera solution with many smart features to help track customer journeys and shopping habits to elevate customer care services at the largest underground shopping mall in Southeast Asia. The product also supports effective statistics and customer data processing, to help businesses create breakthroughs in terms of point-of-sale management. …

Voice assistant ViVi is an intelligent voice control system developed by VinBigData (Vingroup), applying cutting-edge technologies such as artificial intelligence (AI), big data analysis, natural language processing, etc. ViVi has an outstanding advantage of native language, with the ability to recognize Vietnamese with 98% accuracy (for common words) and understand the multi-regional Vietnamese language in…

Service provided: Support consulting and sales process on VinPearl’s websites and other channels for customer interaction Business Demand: Increase customer experience on online channels Prioritize sales process automation Reduce work for customer service staff. Integration: Website/Facebook/Zalo with more than 6 languages Integrate with other systems of VinPearl CRM/Service Booking/Survey/Promotion/Hotel Management/etc.

Service provided: creating chatbot to support customer service of VinSmart Business Demand: Support in solving business situations relating to smartphones or TV such as: Warranty points Price of replacement components User manual guide Receive and respond to complaints relating to hardware and software errors Integration: Facebook & Website of VinSmart

Service provided: creating chatbot to support services of Vinmec Business Demand: Support in solving business situations such as: Hospital information Product price Consulting service packages Booking appointments for health check Receive and respond to patient complaints Integration: Facebook, Website and App of Vinmec (OneVinmec)

Advanced AI Camera System optimizes business operations and automates customer management cycle at the leading smart resort complex in Southeast Asia – Grand World Phu Quoc. Scale AI Camera Monitoring System with intelligent features and unlimited scalability Total area of Grand World Phu Quoc: 800.000m2​ Average No. of Visitors 20.000 visitors/day Detail Description Hardware installation…

Developed based on a dataset of nearly half a million studies with detailed lesion labels and disease conclusions from major hospitals in Vietnam, VinDr AI helps radiologists accurately detect and localize many types of abnormalities in chest, mammo and spine. Meanwhile, to provide doctors the best support, the solution also marks the studies by color:…

Scale Total area of Vincom Times City: 200.000m2​ Average No. of Visitors 126.000 visitors/day Project Detail Supplied Service & Product​ Visitors Counting & Analyzing system at Vincom: Total visitors at different areas​ Identify & measure the number of old/new visitors​ Determine peak time frame of specific areas.​ Determine the number of customers at each area…

Smart Camera System is deployed in 3 leading megacities: Vinhomes Grand Park, Vinhomes Ocean Park and Vinhomes Smart City to support security and safety for residents living in buildings. Applying advanced technologies to identify and track the movement of vehicles and objects and analyze object recognition characteristics, the system can operate in all different environmental…

The OCR feature, developed by VinBigData, is integrated with CiHMS hotel management solution to “digitize information”, unifying data from all hotel management and operation. Project Detail Implement VinOCR integrated with CiHMS hotel management application on smartphones, helping to digitally transform the processes of handling paperwork and managing hotel customer information on the system with a…