Reshape the retail industry

VinBigData's product ecosystem helps retailers understand the customer journey, keep track of customers' shopping habits to make bigger changes in business strategy: from merchant display plan, marketing plan to store operation.

Customer journey

Why choose VinBigData?

Vietnamese big data infrastructure

VinBigData owns competitive advantage of big data infrastructure which is multi-disciplinary and characteristic of the Vietnamese. Along with the capacity of big data analysis, computing and processing, this is a premise for us to successfully develop technology solutions that “understand” the Vietnamese consumers, effectively serving the whole Vietnam’s community and fairly compete with similar technology products in the domestic and international markets

Top technology products

With advanced core technologies which are proven by over 50 international awards and publications, as well as Vietnamese big data infrastructure, VinBigData products are the right solutions to the practical business problems

Multi-disciplinary implementation experience

VinBigData’s technology solutions have been implemented in Vingroup’s multi-disciplinary ecosystem, supporting businesses in digital transformation, operation cost reduction, revenue optimization and end-user experience enhancement

International standard delivering process

The process of deployment and technology integration is carried out by VinBigData according to international standards. Based on the analysis of actual situations and business requirements of each enterprise, our products and technology solutions are optimized, tested, evaluated and maintained after implementation

CLIENTS & PARTNERS

Success stories

Combining the power of technology, bringing consumers into the new digital era

Service provided: creating chatbot to support customer service of VinSmart Business Demand: Support in solving business situations relating to smartphones or TV such as: Warranty points Price of replacement components User manual guide Receive and respond to complaints relating to hardware and software errors Integration: Facebook & Website of VinSmart

Manage customers easily and quickly with AI Camera System at Vincom Times City Shopping Mall

Scale Total area of Vincom Times City: 200.000m2​ Average No. of Visitors 126.000 visitors/day Project Detail Supplied Service & Product​ Visitors Counting & Analyzing system at Vincom: Total visitors at different areas​ Identify & measure the number of old/new visitors​ Determine peak time frame of specific areas.​ Determine the number of customers at each area…

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