VinBase

VinBase helps to enhance customer experience

100+
Languages
4+
Accents
25+
Integrated Channels

VinBase

Products

Why choose

VinBase?

01.

Customer-oriented Products

Customer-oriented Products

Easily customizable and designed to fit each business's needs.

02.

Advantages of Technology and Big Data

Advantages of Technology and Big Data

Large database with advantages in regional languages and local dialects.

03.

Understanding of Customer’s Needs

Understanding of Customer's Needs

Experience in deploying multi-sector projects: BFSI, Tourism - Hospitality, Retail, Real Estate, etc.

Partners and Clients

Successful Projects

AI Callbot provides customer care services for Phu Tho General Hospital

VinBigdata, in collaboration with the Phu Tho Department of Health, has implemented the AI Callbot (Smart Medical Assistant) project within the healthcare system to alleviate the workload of medical staff and enhance the quality of healthcare services for residents in Phu Tho Province. Key Features: Expertise: Deep understanding of the Vietnamese language and regional dialects....
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AI Voice Recording FWD (Insurance Virtual Assistant – VIFI)

Leveraging Voice Biometric Technology to enhance customer identification and deliver personalized financial advice during the insurance contract signing process at FWD Vietnam.  VinBigdata’s Voice Biometric Technology is fully compliant with ISO 19795-1 and ISO 19795-2 standards set by the U.S. National Institute of Standards and Technology (NIST).
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AI BOT ACB (ViChat)

Application of AI Chatbot to Support Customer Services at Asia Commercial Joint Stock Bank Services including: Providing support to answer business situations Registering accounts online e-KYC Small talk Contacting the call center’s hotline
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Gen AI Chatbot Vinpearl (ViChat)

By applying ViChat in providing information about travel and resort services, Vinpearl has brought positive experiences to customers at every touchpoint, not only at spacious luxury resort facilities but also during the online consultation, demonstrating Vinpearl’s dedication and professionalism. Providing information about tourist destinations and services of Vinpearl such as: Destination Information Booking Providing information...
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Virtual Assistant to Support Business Registration (ViGPT Enterprise Version)

VinBigdata has developed and integrated a Virtual Assistant applying Gen AI for the National Business Registration Portal, Department of Business Registration Management (Ministry of Planning and Investment).
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