VinBase

Comprehensive multi-cognitive artificial intelligence platform

VinBase is a comprehensive multi-cognitive artificial intelligence platform that helps businesses optimize production and business activities and increase user experience. The platform includes speech and Natural Language Processing products: VinBase Chatbot, VinBase Callbot, VinBase Virtual Assistant, and VinBase APIs. With the advantage of multiple advanced technologies such as Speech Recognition (ASR), Speech Synthesis (TTS), and Natural Language Processing (NLP), VinBase meets the requirements for an ecosystem of services for Vingroup in particular and serving the community in general in many fields.

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VinBase enhances customer experience

0 100 ⁺

Languages

0 4 ⁺

Voices

0 25 ⁺

Built-in channels

VinBase Products

VinBase Chatbot

Automate the customer care
and attraction process

Easily create, configure, train, and manage chatbots for business scenarios without any programming knowledge. By applying artificial intelligence technology and natural language processing, VinBase Chatbot can integrate multi-channels and automate the conversation either between businesses and customers or internally.

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VinBase Callbot

Virtual assistant for call center

The solution provides a platform to establish and manage virtual switchboards for businesses. By applying advanced Natural Language and Speech Processing technology, VinBase Callbot creates conversations with fast response speed and natural tone, thereby optimizing the business and marketing activities of the company.

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VinBase Virtual Assistant

Comprehensive virtual assistant

By applying Artificial Intelligence (AI) technology, Big Data analysis, and Natural Language processing, VinBase Virtual Assistant provides a platform to help businesses build and develop intelligent virtual assistants to support users to perform multiple tasks hands-free via voice. The product is capable of multi-platform integration and also available in the smart ecosystem such as cars, smart speakers, smart homes, etc.

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VinBase APIs

A platform to implement core AI technologies

VinBase APIs are programming interfaces for services of the VinBase platform, helping businesses easily create, customize, and design applications quickly and efficiently.

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ViVi

Comprehensive virtual assistant

Applying Artificial Intelligence (AI) technology, Big Data analysis, and Natural Language processing, ViVi helps users perform many hands-free tasks through voice. The product is developed for flexible application in the ecosystem of solutions in cars, smart speakers, smart homes, etc.

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Why choose VinBase?

Connecting businesses with customers

Provide a platform for creating, configuring, training, and managing chatbots for business scenarios, multi-channel integration, and automating business-to-customer or internal business conversations.

Smart call center

Create and manage virtual agents for business conversations with quick response speed and a natural tone, optimizing the business and marketing activities of enterprises.

Comprehensive virtual assistant

Applying Artificial Intelligence (AI) technology, Big Data analysis, and Natural Language processing, provides a platform to help businesses build and develop intelligent virtual assistants, thereby supporting users to execute hands-free tasks via voice.