VinBase APIs enhance customer experience
< 0
6
%
Low error rate
0.3s
Instant feedback
90%
High accuracy
Outstanding features
Speech recognition technology
- The wake-up feature allows quality accuracy of up to 90%
- Multi-domain speech recognition with up to 91% accuracy
- Convert/imitate voice with just 5 seconds of signal
Text-to-speech technology
- Controlling intonation and emotion in artificial voices
- Suitable for many different fields: Finance – Banking, Hospitality, Retail,…
- Multi-channel integration: On – Cloud or On-Premises
Natural Language Processing Technology
- Convert/imitate voice with just 5 seconds of cue
- Voice biometrics recognizes speakers for both good (16k) and poor quality (tele-8k) signal sources with an average quality of 92%
- Small installation size, less than 100Mb
Communicate with customers naturally and flexibly
- Provide support services according to customer emotions (positive/negative/neutral)
- Synthesize and evaluate the quality of the dialogue
Conversation Management
Free Download: "Annotated Chest X-ray Open Dataset"
Why choose VinBase APIs?
Unlimited
expansion
The cloud computing platform allows for unlimited expansion, with the ability to handle more than 10,000 concurrent requests
Personalized
experience
Chatbot automatically remembers search history and analyzes customer feedback to make suggestions according to interests then send information to improve service quality
Extensive industry
knowledge
An in-depth knowledge base across multiple disciplines helps develop multidisciplinary scenarios. Customers can choose chatbots that provide either general knowledge or specialized knowledge
Cross-Platform Deployment
Chatbots can be deployed on multi-channels, connected to existing conversation platforms, or easily integrated with third parties, helping to optimize the experience and service quality.
Success stories
Clients & Partners
